Home   »  Change Management in Trade SMEs. Case Study – Retail versus Traditional Trade

Change Management in Trade SMEs. Case Study – Retail versus Traditional Trade

Jeanina-Biliana Ciurea 1, Venera-Cristina Manciu 1*

Babeș-Bolyai University, Faculty of Economics and Business Administration,
1-4, Traian Vuia Square, Reșita, Romania
*Corresponding author. E-mail: venera.manciu@ubbcluj.ro

Robotica & Management, Vol. 29, No. 2, pp. 61-68
DOI: https://doi.org/10.24193/rm.2024.2.9

Abstract: Change management is a complex process by which organisations adapt to new market conditions, technologies, regulations or consumer needs. In the context of trade SMEs, changes can have a significant impact on long-term competitiveness and sustainability. This paper aims to analyse the management of change in trade SMEs, carrying out a comparative study between retail and traditional trade.

Keywords: change management, consumer society, entrepreneurship, large retailers, independent trade.

Full text

References

[1] Burduş E., Căprărescu Gh., Androniceanu A.,: “Organizational change management”(in original in Romanian), Economic Publishing House, Bucharest, 2008.

[2] Cibela N.: “The importance and role of small and medium-sized businesses”, Theoretical and Applied Economics Volume XXIII , No. 3(608), Autumn, pp. 331-338, 2016.

[3] Chirică L.: “Trade and commercial economics” (in original in Romanian), Economic Publishing House, Bucharest 2009.

[4] Cristache N., Năstase M., Petrariu R., Florescu M.:” Analysis of Congruency Effects of Corporate Responsibility Code Implementation on Corporate Sustainability in Bio-Economy”, Economic Amphitheatre, vol. XXI, Iss. 52, 2019.

[5] Dogaru M.M., Zaharia V., David E., Ionescu R.C..: “Management of small and medium-sized enterprises” (in original in Romanian), University Publishing House, Bucharest, 2017.

[6] Mirzoyan S., Tovmasyan G.: “The Role and  Necessity  of  Change  Management  in Organisations։ Investing CRM as an Effective System to Manage Customer Relations”, Business Ethics and Leadership, 6(1), 6-13. DOI:10.21272/bel.6(1).6-13.2022, 2022.

[7] Năstase L. A., Vrana C.  N.: “Challenges for Change Management in SMEs”, Review of International Comparative Management, Volume 24, Issue 5, December 2023, 826-832, 2023.

[8] Năstase M., Lisetchi M., Bibu N.: “Putting society at heart: socializing innovation concept”, Journal of Social Research and Intervention no. 45/2014, 2014.

[9] Paraschiv D., Nițu M., Savin M..: “Change management within companies”, Proceedings of the 13th International Conference on Business Excellence 2019, DOI: 10.2478/picbe-2019-0055, pp. 625-634, ISSN 2558-9652, 2019.

[10] Paton A.: Save The Beloved Country. 3rd American ed. New York: Pocket Books, 2004.

[11] Popescu D., Ciocârlan-Chitucea A., Steriu A., State C.:“Change management – ​​a condition for organizational sustainability in small and medium-sized enterprises in the IT&C field”, Vol. XIV (in original in Romanian) • Iss. 32 June 2012, Economic Amphitheatre, p 256-270, 2012.

[12] Popescu D. I.: “Organizational behaviour” (in original in Romanian), ASE Publishing House, 2nd Edition, Bucharest, p. 371, 2013.

[13] Sheffi, Y. and Rice Jr, J.B.: “A supply chain view of the resilient enterprise”, MIT Sloan Management Review, 47 (1), 41-48, 2005.

[14] Stegăroiu I. (coord.): “General Management Treatise. Vol IX Change Management” (in original in Romanian), ProUniversitaria Publishing House, Bucharest, 2023.

[15] Udrescu M..: “Change Management and Processes of Small Companies”, Romanian Statistics Journal – Supplement 4th quarter IV/2012, pag 29-38, 2012.

[16] Voinea L., Negrea T.M.: “Consumer Culture” (in original in Romanian), ASE Publishing House, Bucharest, pg.35-95, 2016.

[17] https://cursdeguvernare.ro/valentin-lazea-cinci-tendinte-care-prevestesc-declinul-economie-consumerism.html, Valentin Lazea- Five trends that portend the decline of consumerism (in original in Romanian), 7 April 2024.

[18] http://ier.gov.ro/wp-content/uploads/publicatii/Comert_si_dezvoltare.pdf

[19]https://www.dept.aueb.gr/sites/default/files/mbc/ConsumerTrends2023wpGCT23-EN-vFinal.pdf, Alison Angus, 23.06.2023.

[20] https://lp.euromonitor.com/white-paper/2024-global-consumer-trends/, Michelle Evans, 8.02.2024.

[21] https://ecommerce-platforms.com/ro/glossary/brick-click-store, What is a Brick and Click store? (in original in Romanian) by Rebekah Carter of 5 June 2023.

[22]https://cursdeguvernare.ro/comertul-ramane-cel-mai-profitabil-sector.html,    Productivity per employee in the economy – commerce beats industry (in original in Romanian) by Laurențiu Gheorghe, 11.02.2024.

[23] https://revistaprogresiv.ro/revista/2024-05-mai-itr56fds3/,pg.18, Alina Dragomir- Modern retail in a constant marathon over the last 25 years (in original in Romanian).

[24] https://revistaprogresiv.ro/revista/2024-01-ian-sup-ertbw45ytv4/, pg.4-6, Alina Dragomir.

[25] https://www.zf.ro/companii/analiza-de-luni-cele-mai-mari-zece-retele-straine-din-comertul-22433710, by Roșca Cristina, 15.07.2024.