The Need for Artificial Intellingence (AI) in Tourism Management

Gheorghe Popovici

Babeş-Bolyai University
UBB University Center Resita
1-4, Traian Vuia Square, 320085 Resita, Romania

Robotica & Management, Vol. 28, No. 1, pp. 68-72

Abstract: The paper presents a model for evaluating the influence of Artificial Intelligence (AI) on the tourist experience. The proposed AIDE model performs AI evaluation in all travel stages, from pre-travel, during travel and post-travel. The results were obtained through the practical application of the model by using the Chat GPT application in the tourist-tourist destination interaction. The four evaluation components are: attract attention (A) and generate interest (I), stimulates the desire (D) to travel and creates emotion (E) through the experience of visitors.

Keywords: artificial intelligence, Chat GPT application, AIDE evaluation model, tourist experiences.

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